LEGAL INFORMATION
General terms and conditions for using the services of MIhely.
Last updated: August 28, 2026.
Introductory Provisions
These General Terms and Conditions – hereinafter referred to as the “GTC” – govern the general terms applicable to the use of artificial intelligence-based, automation, IT, consulting, development, implementation and support services provided under the MIhely – The AI Workshop brand.
These GTC apply in particular to:
requests for quotations and orders initiated through the mihely.hu website;
orders submitted by email, electronic form or other electronic communication channel;
acceptance of individual quotations issued by the Service Provider;
projects performed under separate written agreements;
subscription-based or periodically charged services;
one-off development, implementation and system integration work;
operation, maintenance and support services;
business use of MIhely demonstration systems.
These GTC do not apply to natural persons acting outside their trade, business, craft, independent profession or professional activity.
The Service Provider enters into contracts exclusively with businesses, sole proprietors, legal entities, organisations, institutions and persons acting within the scope of their business or professional activities.
By accepting a quotation, placing an order or using the service, the Customer declares that it is acting for business or professional purposes and is authorised to undertake obligations on behalf of the organisation it represents.
Service Provider Information
Service Provider: Roland Egyed
Brand name: MIhely – The AI Workshop
Website: mihely.hu
Email: kapcsolat@mihely.hu
Registered office / mailing address: in preparation…
Telephone number: in preparation…
Legal form: prior to business establishment
Company registration number or sole proprietor registration number: to be provided following registration of the business
Tax number: to be provided following registration of the business
EU VAT number: if applicable, to be provided once available
Registering authority or court of registration: to be provided following registration of the business
Representative / operator: Roland Egyed
MIhely is currently in a preparatory and demonstration phase. The establishment, determination of the legal form and registration of the business associated with MIhely’s commercial operations will take place in connection with the actual commencement of service activities.
Following registration of the business, this section will be promptly supplemented with the Service Provider’s final company name or business designation, registered office, tax number, registration number and the details of the competent registering authority or court of registration.
Until the missing Service Provider and registration details have been provided, these GTC constitute a prepared contractual document and will apply in their final form from the commencement of the Service Provider’s official commercial operations.
Definitions
For the purposes of these GTC:
3.1. Service Provider
The person or business specified in Section 2 that provides services under the MIhely – The AI Workshop brand.
3.2. Customer
Any business, sole proprietor, legal entity, organisation, institution or person acting within the scope of their business or professional activity that orders a service from the Service Provider, accepts a quotation or enters into a contract with the Service Provider.
3.3. Parties
The Service Provider and the Customer collectively.
3.4. Individual Agreement
A separate written contract, order form, project agreement, service agreement or other mutually accepted document concluded between the Parties.
3.5. Quotation
An individual commercial or professional quotation issued by the Service Provider, which may specify, in particular, the scope, extent, fees, deadlines and other terms of the service.
3.6. Service
Any artificial intelligence-based, automation, telephone, customer service, development, integration, implementation, consulting, operation or support service provided by the Service Provider.
3.7. System
Any automation, workflow, software configuration, AI assistant, telephone agent, integration or technical solution created by or with the involvement of the Service Provider.
3.8. Third-Party Provider
Any external service provider whose system is involved in the provision of the Service, including, in particular, hosting, cloud, telephone, email, artificial intelligence, database, automation or communication service providers.
3.9. AI Output
Any response, text, transcript, summary, analysis, recommendation, classification or other output created by artificial intelligence.
3.10. Business Day
Any day that is not a Saturday, Sunday or public holiday in Hungary.
Scope of the GTC and Order of Contractual Documents
The personal scope of these GTC extends to the Service Provider and Customers contracting with the Service Provider.
The material scope of these GTC covers all contractual relationships between the Parties concerning Services provided by the Service Provider.
These GTC become part of a contract where the Service Provider has made them available to the Customer and the Customer has accepted them.
In the event of a conflict between contractual documents, the following order of precedence applies:
the Individual Agreement signed by the Parties;
the Data Processing Agreement and any Service Level Agreement;
an individual quotation or order form issued by the Service Provider and accepted by the Customer;
these GTC;
general information published on the Service Provider’s website.
A conflicting provision in a higher-ranking document takes precedence over the corresponding provision in a lower-ranking document.
General descriptions of Services on the website do not in themselves constitute binding offers.
Methods of Contract Formation
A contract between the Parties may be concluded in several ways.
5.1. Acceptance of an Individual Quotation
The Customer may accept a written quotation issued by the Service Provider by:
providing a clear acceptance statement by email;
signing the quotation electronically or on paper;
paying the advance payment or fee specified in the quotation;
using an electronic acceptance interface provided by the Service Provider;
or by another method specified in the quotation.
Upon acceptance of the quotation, the contract is concluded on the basis of the quotation, these GTC and any related contractual documents.
5.2. Online Order
Where direct online ordering is available on the website, the Customer may place an order by providing the required information, reviewing the order summary, accepting these GTC and finalising the order.
Before finalising the order, the Customer is entitled to correct data-entry errors.
An automatic technical confirmation of the order does not in itself constitute acceptance of the order unless the confirmation expressly states otherwise.
The contract is concluded when the Service Provider:
confirms acceptance of the order through a separate acceptance statement;
begins providing the Service;
or clearly communicates through the online interface that the order has been accepted.
5.3. Order by Email
The Customer may also order a Service by email.
The contract is concluded when the Service Provider accepts the order in writing or begins performing it in a manner clearly recognisable to the Customer.
5.4. Separate Written Agreement
For more complex, customised or longer-term projects, the Parties may enter into a separate written agreement.
The separate written agreement may contain terms differing from or supplementing these GTC.
5.5. Request for Quotation
Submitting a contact or quotation request form on the website does not create a contract and does not oblige the Service Provider to issue a quotation or provide a Service.
5.6. Validity of Quotations
Unless otherwise stated, a quotation issued by the Service Provider is valid for 15 calendar days from its date of issue.
The Service Provider may withdraw or amend a quotation until it has been accepted.
General Description of Services
The specific content of the Service Provider’s Services is determined in each case by the individual quotation, order or contract.
The Service Provider may provide, in particular:
assessment and analysis of business processes;
identification of AI and automation opportunities;
preparation of process diagrams and technical plans;
development of automated workflows;
configuration of AI-based assistants;
creation of AI telephone assistants;
automation of customer service processes;
integration of external systems;
database and spreadsheet integration;
email and messaging notifications;
testing and implementation;
training and documentation;
system operation and support;
consulting;
custom development.
The Service Provider is not required to perform any task not included in the accepted quotation or Individual Agreement.
AI Customer Service Assistant
As part of the AI Customer Service Assistant service, the Service Provider may create a system that, among other things:
receives customer enquiries;
processes and categorises them;
prepares suggested responses;
stores data;
sends notifications;
provides approval workflows;
prepares emails or other communications;
initiates automated actions when predefined conditions are met;
connects to systems used by the Customer.
The specific functions, channels, integrations, permission levels and degree of automation are defined by the individual quotation or contract.
Unless otherwise agreed, responses created by AI are considered recommendations, and the Customer is responsible for reviewing them before business use.
Automatic messaging without human approval may only be configured at the Customer’s express request and responsibility.
AI Telephone Assistant Service
As part of the AI Telephone Assistant service, the Service Provider may create a system that, depending on the Individual Agreement:
receives incoming telephone calls;
initiates outgoing telephone calls;
follows a predefined conversation flow;
asks questions;
collects and structures data;
supports appointment booking, lead handling or customer service processes;
creates recordings or transcripts;
creates summaries and notifications;
transfers information to other systems used by the Customer.
The AI Telephone Assistant may only be used for the purposes and call scope specified in the Individual Agreement.
The Customer must ensure that:
personal data of persons called is processed lawfully;
telephone numbers originate from lawful sources;
an appropriate legal basis exists for initiating the call;
the person called receives appropriate information;
the legal requirements for creating recordings and transcripts are satisfied;
marketing or sales calls are conducted only where lawful;
the AI assistant is not used for deceptive, harassing, unlawful or unsolicited calls.
The Service Provider may refuse or suspend operation of the telephone system where unlawful, abusive or unauthorised use is suspected.
The Service Provider is not responsible where a person called:
does not answer the telephone;
terminates the call;
provides incorrect or incomplete information;
does not properly understand the AI assistant;
cannot be reached because of network, provider or device failure.
Demonstration Services
Demonstration systems available on the website are provided exclusively for demonstration purposes.
Any:
suggested response;
telephone conversation;
summary;
notification;
email;
communication referring to an appointment or order
created during a demonstration does not create any actual booking, order, payment obligation, contract or other legal relationship.
The Service Provider may modify, restrict or discontinue free or trial access to demonstration systems at any time.
The Service Provider does not guarantee continuous availability or error-free operation of the demonstrations.
Service Delivery Process
For individual projects, delivery may include the following phases:
requirements assessment;
process and system design;
specification or implementation plan;
development and configuration;
integration;
internal testing;
Customer testing;
correction of defects;
delivery and production deployment;
training;
support or operation.
The specific phases and milestones are defined by the individual quotation or agreement.
The Service Provider may choose the technical method of implementation provided that it meets the agreed functional requirements.
The Service Provider may use subcontractors, contributors or third-party services.
Deadlines
Performance deadlines begin when:
the contract has been concluded;
any required advance payment has been received;
the Customer has provided all required data, access and information;
all required approvals are available.
Unless otherwise agreed in writing, deadlines communicated by the Service Provider are estimated deadlines.
A performance deadline is automatically extended by the period during which the Service Provider is unable to perform because of the Customer’s delay, omission or failure to make a decision, or because of failure of a third-party service.
The Service Provider is not considered to be in delay where the delay results from:
circumstances within the Customer’s sphere of responsibility;
a force majeure event;
failure or outage of an external service provider;
regulatory action;
an unforeseeable technical obstacle;
modification of project scope.
Customer Cooperation Obligations
The Customer must:
provide accurate and complete information;
designate an appropriate contact person;
provide required decisions and approvals on time;
provide required system access;
maintain backups of its own systems and data;
actively participate in testing;
document identified defects accurately;
use the Service only for lawful purposes;
provide required privacy and legal notices;
pay fees by their due dates;
accept the fees and terms of third-party services where required for operation of the System.
The Customer is responsible for the accuracy and lawfulness of information, data, instructions and content provided by the Customer or its employees.
If the Customer is in delay, the Service Provider may:
suspend performance;
adjust deadlines;
charge documented additional costs;
reallocate project resources to other work.
Change Requests
Any new functionality, modification or extension requested after conclusion of the contract may constitute a Change Request.
The following are not considered defect corrections, in particular:
creation of new functionality;
modification of previously approved functionality;
new system integration;
modifications required because of changes to third-party services;
creation of new texts, processes or conversation logic;
changes to the Customer’s business process;
modification of data or instructions previously provided.
The Service Provider may make implementation of a Change Request subject to an additional fee, revised deadline and acceptance of a new quotation.
Testing and Acceptance
The Service Provider will make the completed System available to the Customer for testing or acceptance.
The Customer must review the delivered System within 5 Business Days after delivery and report any defects in writing in a reproducible manner.
A defect report must include:
the affected function;
a precise description of the defect;
steps required to reproduce the defect;
where possible, screenshots or other supporting evidence;
the difference between expected and actual behaviour.
If the Customer does not report within 5 Business Days any material defect preventing normal use, the delivery will be considered accepted.
Use, production deployment or business use of the System also constitutes acceptance.
Minor defects that do not prevent normal use do not entitle the Customer to refuse acceptance.
Defect Correction and Support
The Service Provider will correct properly documented and reproducible defects resulting from its own performance in accordance with the terms specified in the Individual Agreement.
The following are not considered defects attributable to the Service Provider:
intervention by the Customer or a third party;
incorrect or incomplete data;
changes to external APIs or services;
outage of a third-party system;
termination of permissions, subscriptions or payment methods;
network or telecommunications failure;
operation contrary to prescribed use;
modifications made by the Customer;
inherent uncertainty of artificial intelligence models;
use of unsupported systems or devices.
The scope, availability, response times and fees for support are determined by the individual quotation or Service Level Agreement.
Unless otherwise agreed, the Service Provider does not provide continuous 24-hour availability.
Characteristics of Artificial Intelligence
The Customer acknowledges that artificial intelligence is probabilistic technology.
AI Output may be:
inaccurate;
incomplete;
ambiguous;
outdated;
unsuitable;
or similar to content created by another person.
The Service Provider does not guarantee that AI Output will always be error-free, unique, complete or suitable for any particular purpose.
The Customer must apply human review whenever AI Output:
forms the basis of final communication sent to a customer;
concerns a legal, financial, health-related or professional decision;
may create contractual or payment obligations;
may have a significant impact on a natural person;
may create security or reputational risk.
The Service may not be used for solely automated decision-making that produces legal effects concerning a natural person or similarly significantly affects them unless the Customer has ensured the lawfulness, necessity and appropriate safeguards for such processing in advance and has separately agreed this in writing with the Service Provider.
The Customer acknowledges that AI model providers may from time to time change their models, pricing, limitations and operating conditions.
Prohibited Use
The Service may not be used for:
unlawful activity;
deception or fraud;
unsolicited bulk messaging or calls;
harassment;
identity misuse;
unauthorised data collection;
distribution of malicious code or content;
unauthorised access to information systems;
discriminatory or unlawful decision-making;
deceptive imitation of another person’s voice or identity;
processing of special categories of personal data without an appropriate legal basis;
automation connected with weapons, exploitation or seriously unlawful activities;
infringement of third-party copyright, personality rights or other rights.
The Service Provider may suspend the Service without prior notice where there are reasonable grounds to believe that the Customer is using the System for a prohibited purpose.
Third-Party Services
The System may require third-party services, including in particular:
hosting;
servers;
automation platforms;
artificial intelligence models;
telephone services;
telephone numbers;
speech recognition;
email services;
databases;
spreadsheet services;
messaging services;
calendars or customer relationship management systems.
Third-party services are governed by their own contractual, privacy and pricing terms.
The Customer is responsible for accepting the terms and paying the fees of external accounts used by or created in the Customer’s name.
The Service Provider is not responsible for:
outage of a third-party service;
modification of its functionality;
price increases;
restriction of API access;
data loss;
modification of terms of service;
account suspension;
geographical or legal restrictions.
Where modification of the System is required because of a third-party change, such work will, unless otherwise agreed, constitute a separately chargeable Service.
Fees and Costs
The fees for Services are specified in the individual quotation, order form, online ordering interface or separate agreement.
Unless otherwise stated, quoted fees are net amounts to which value added tax or other charges required by applicable law may be added.
Fees may include:
one-off project or implementation fees;
milestone-based fees;
monthly or annual subscription fees;
hourly fees;
usage- or traffic-based fees;
support or operation fees;
pass-through costs of third-party services;
combinations of the above.
The Service Provider may require an advance payment or initial fee.
Unless otherwise specified in the individual quotation, the Service Provider is required to begin work only after receipt of the advance payment or first amount due.
Usage-based charges of telephone, AI, hosting, email, messaging or other external providers are borne by the Customer unless expressly included in the quotation.
Changes in third-party pricing may automatically affect usage fees payable by the Customer.
Invoicing and Payment
The Service Provider may issue electronic invoices.
The Customer accepts electronic invoicing and must provide an email address to which invoices can be delivered.
Unless otherwise agreed, invoices are payable within 8 calendar days of issue.
Subscription fees are payable before the beginning of the relevant Service period unless otherwise agreed.
Usage-based fees may be invoiced retrospectively.
The Customer must notify the Service Provider of any objection to an invoice without undue delay after receipt. An invoice dispute does not entitle the Customer to withhold any undisputed amount.
In the event of late payment, the Service Provider may:
charge statutory late payment interest applicable to transactions between businesses under Hungarian law;
claim any statutory recovery cost compensation;
suspend the Service;
restrict access to the System;
require advance payment for further work;
enforce its claim through legal proceedings.
Suspension does not release the Customer from its obligation to pay amounts already due.
Subscription Services
Subscription Services may be concluded for a fixed or indefinite period.
A fixed-term subscription continues until the end of the agreed period and renews automatically only where expressly stated in the individual quotation or agreement.
An indefinite subscription may, unless otherwise agreed, be terminated in writing with 30 days’ notice.
The Service Provider may modify subscription fees or the content of the Service, particularly because of:
changes to third-party provider fees;
inflation;
exchange-rate changes;
legal changes;
changes in technical requirements;
expansion of the Service.
The Service Provider will notify the Customer of a material fee change at least 30 days before it takes effect.
If the Customer does not accept the change, the Customer may terminate the subscription before the change takes effect.
Data Protection and Data Processing
The Service Provider’s own processing of personal data is governed by the Privacy Policy published on mihely.hu.
Where the Service Provider processes personal data on behalf of or on the instructions of the Customer, the Parties must enter into a separate Data Processing Agreement.
In such cases, as a general rule:
the Customer acts as controller;
the Service Provider acts as processor.
The Customer is responsible in particular for:
defining the purposes and legal bases of processing;
appropriately informing data subjects;
obtaining necessary consents;
ensuring the lawfulness of personal data processed;
determining retention periods;
substantively handling data subject requests;
ensuring the lawfulness of telephone calls and call recordings;
complying with marketing and customer communication requirements.
The Customer may not submit special categories of personal data or other particularly sensitive information to the System without the Service Provider’s prior written approval and appropriate data-protection measures.
The Service Provider may use sub-processors under the conditions specified in the Data Processing Agreement.
Confidentiality
The Parties must keep confidential all business, technical, financial, organisational or other information learned during performance of the contract that is not publicly available.
Confidential Information includes, in particular:
business processes;
customer data;
pricing;
contractual terms;
system access;
passwords and API keys;
technical documentation;
workflows;
development plans;
prompts and configurations;
business strategy;
non-public project information.
The confidentiality obligation does not apply to information that:
is publicly available;
was previously lawfully known to the receiving Party;
was lawfully obtained from a third party;
must be disclosed under applicable law or a binding authority decision.
Confidentiality obligations remain in force after termination of the contract.
The Service Provider may use the Customer’s name, logo or project details as a reference only with the Customer’s prior written consent.
Intellectual Property
The Service Provider retains ownership of all pre-existing or independently developed:
methods;
templates;
workflows;
frameworks;
code snippets;
automation solutions;
prompt structures;
documentation templates;
development tools;
know-how;
generally reusable components
used in performing the Service.
After full payment of all fees, the Customer is entitled to use the completed System for business purposes to the extent specified in the individual quotation.
Unless otherwise agreed in writing, the Customer may not:
resell the System;
license the System to third parties;
copy the Service Provider’s methods or templates;
create a competing service from the System;
reverse engineer the technical solution;
remove the Service Provider’s copyright or business identifiers where the Parties have agreed that they are to be displayed.
Rights in content, data, trademarks and business materials supplied by the Customer remain with the Customer or their original rights holders.
The Customer warrants that it is authorised to use the content it provides.
Third-party software, open-source components and AI services are governed by their respective licence terms.
The Parties acknowledge that the copyright protection, exclusivity and similarity to other works of AI-generated content cannot always be determined conclusively.
Access and IT Security
The Customer must keep confidential any:
username;
password;
API key;
access token;
administrative privilege
provided to it.
The Customer is responsible for activities performed by its users and employees.
Any loss, disclosure or unauthorised use of access credentials must be reported to the Service Provider immediately.
The Service Provider may temporarily restrict access where:
a security incident is suspected;
unauthorised use occurs;
security of the System is threatened;
the Customer is in payment default;
use of the Service violates applicable law or third-party terms.
Backups
The scope and frequency of backups are defined in the Individual Agreement.
Unless otherwise agreed, the Customer is responsible for:
preserving its original data;
backing up its own systems;
exporting data stored in third-party accounts;
establishing its own recovery procedures.
Any technical backup performed by the Service Provider does not replace the Customer’s own backup obligations.
Liability of the Service Provider
The Service Provider must perform the Service with the professional care generally expected under the circumstances.
The Service Provider does not guarantee any particular:
revenue;
cost saving;
sales result;
number of customers;
conversion rate;
business success;
market result;
regulatory compliance,
unless expressly undertaken in writing.
The Service Provider is not responsible for:
business decisions made by the Customer;
use of AI Output without appropriate review;
consequences of incorrect Customer data;
failure of an external provider;
internet, telephone or power outages;
errors in the Customer’s systems;
unlawful interference by third parties;
force majeure events;
loss of profit;
indirect or consequential loss;
loss of data where the Customer did not maintain appropriate backups.
Unless otherwise provided in the Individual Agreement, the Service Provider’s total contractual liability for a loss event is limited to the net fees actually paid by the Customer during the 6 months preceding the loss event for the Service affected by that event.
For one-off projects, the maximum liability is the net service fee actually paid to the Service Provider for the affected project.
The limitation of liability does not apply where liability may not lawfully be limited or excluded, including in particular intentional breach of contract and breach causing death, personal injury or damage to health.
Liability of the Customer
The Customer is responsible for:
data provided by the Customer;
content uploaded to the System;
lawful use of the Service;
informing its customers and employees;
obtaining necessary consents;
the lawfulness of telephone calls;
compliance with marketing and data-protection requirements;
management of access rights;
final use of content generated by the System;
operation contrary to the Service Provider’s instructions.
The Customer must compensate the Service Provider for any documented loss, cost, fine or third-party claim arising from the Customer’s unlawful instruction, data processing, content or use of the System, provided that the Service Provider is not responsible for the event concerned.
Force Majeure
Neither Party is liable for failure to perform an obligation caused by a circumstance outside its reasonable control that was unforeseeable at the time the contract was concluded and could not reasonably have been prevented or overcome.
Force majeure events may include:
natural disasters;
war;
terrorist acts;
epidemics;
governmental or regulatory restrictions;
nationwide or regional network outages;
prolonged power outages;
significant cyberattacks;
telecommunications service outages;
widespread outages of cloud or AI service providers.
The affected Party must notify the other Party without undue delay of the force majeure event and its expected impact.
Duration and Termination of the Contract
A contract may be concluded:
for completion of a specific project;
for a fixed term;
for an indefinite term.
A project-based contract terminates upon completion and payment of all fees.
An indefinite-term contract may, unless otherwise agreed, be terminated in writing with 30 days’ notice.
A contract may be terminated with immediate effect where the other Party:
commits a material breach;
fails to make payment despite notice;
uses confidential information without authorisation;
uses the System for an unlawful purpose;
seriously endangers the other Party’s reputation or IT security;
becomes subject to insolvency or dissolution proceedings;
commits a breach that cannot be remedied.
Where a breach can be remedied, as a general rule a cure period of at least 8 days must be provided before immediate termination.
Consequences of Termination
Upon termination of the contract:
all amounts due become immediately payable;
the Customer must return property and access rights belonging to the Service Provider;
the Service Provider may terminate access to its own systems;
the Customer may be entitled to request delivery of its own data in a reasonable format;
additional data migration or transition assistance may be separately chargeable;
the Service Provider will delete or return personal data in accordance with the Data Processing Agreement and applicable law.
The Service Provider is not required to provide the System’s source code, internal prompts, general templates, technical secrets or know-how unless the Parties have separately agreed otherwise in writing.
Written Communications
The Parties accept statements made by email as written communications for ordinary day-to-day business correspondence.
The other Party must be informed without undue delay of any change to a contact person or email address.
An email is considered delivered when it becomes available in the recipient’s electronic mail system unless the sender receives an automatic delivery failure notification.
For termination, immediate termination, material amendments to a contract or acknowledgement of debt, the Service Provider may require an advanced electronic signature, signed document or other authenticated form.
Complaints and Objections
The Customer may submit complaints relating to the Service to:
A complaint must contain:
the Customer’s name;
information sufficient to identify the relevant contract or project;
a detailed description of the complaint;
supporting documents;
the requested action.
The Service Provider will review and respond to complaints within a reasonable period.
Consumer dispute resolution, consumer withdrawal and other consumer-protection rules do not apply because the Service Provider contracts exclusively with Customers acting for business or professional purposes.
Amendments to the GTC
The Service Provider may amend these GTC in particular because of:
changes in law;
introduction of new Services;
technological changes;
changes in third-party provider terms;
data-protection or security requirements;
changes in business operations.
An amendment does not retrospectively alter the terms of an existing one-off project unless required by law or jointly agreed by the Parties.
For ongoing Services, the Service Provider will notify the Customer of material amendments at least 30 days before they take effect.
Where an amendment materially disadvantages the Customer, the Customer may terminate the contract before the amendment takes effect.
Governing Law and Disputes
These GTC and contracts concluded under them are governed by Hungarian law.
The Parties will first attempt to settle disputes through negotiation.
If negotiations do not result in settlement within 30 days after written notice of the dispute, the Parties – subject to applicable rules on jurisdiction – submit to the exclusive jurisdiction of the competent Hungarian court having territorial jurisdiction according to the Service Provider’s registered office in Hungary, unless otherwise provided in the Individual Agreement.
Severability
If any provision of these GTC or a contract between the Parties is invalid, unenforceable or ineffective, this does not affect the validity of the remaining provisions.
The Parties will replace the affected provision with a valid provision that most closely reflects its economic purpose and original intention.
No Waiver
Failure by either Party to exercise any contractual right in a particular case does not constitute a waiver of that right or of its future exercise.
Entire Agreement
These GTC, the individual quotation, the Individual Agreement, the Data Processing Agreement and any annexes together constitute the entire agreement between the Parties concerning the relevant Service.
Any oral or written communication before conclusion of the contract becomes part of the contract only where expressly incorporated into a contractual document by the Parties.
Final Provisions
These GTC are continuously available electronically on the mihely.hu website.
The Customer may download, save and print these GTC electronically.
These GTC were originally prepared in Hungarian.
Where a translation into another language is provided, the Hungarian-language version prevails in the event of any discrepancy unless otherwise specified in the Individual Agreement.
Effective date: the date on which the Service Provider commences official commercial operations and the missing Service Provider and registration details have been published.
Last updated: 28 August 2026.
Version: 1.1 – prepared pre-launch version.
