

See in real time how MIhely AI takes orders
Choose a hospitality scenario, enter your phone number, and the AI will call you for a brief role-play demo.
Start Demo

We tailor it to your specific menu, opening hours, delivery rules, allergen information, and daily operations.
Fewer missed orders
AI can take requests even when your team is busy attending to guests or working in the kitchen.
More accurate order details
It clarifies sizes, quantities, modifications, and any necessary details.
Takeaway, delivery and reservation
The most common guest phone requests can be managed in a single system.
Structured Summary
The team receives clear, consistently structured order or booking data, reducing the need for follow-up clarification.
Add-on recommendations
Based on predefined rules, you can recommend relevant drinks, side dishes, desserts, or extra toppings.
Reducing pressure during peak order periods
Even during busier periods, the system collects information consistently, helping prevent enquiries and orders from being lost.
Telephone order taking
Manage takeaway orders
Enter delivery details
Accepting table reservations
Managing modifications and allergens
Review and order summary
The conversational logic can be customized to your menu, opening hours, delivery area, reservation rules, and the actual operations of your venue. Supported by 15 years of hospitality experience, it is designed for real-world service scenarios rather than theoretical processes.
Restaurants
Pizzerias
Delivery locations
Cafés and bistros
Multi-location hospitality venues
Bakeries and pastry shops
1
The guest calls or requests a callback.
2
The AI recognizes whether it is a takeaway, delivery, or table reservation.
3
Records the ordered items or the necessary booking details.
4
Refines quantities, changes, schedules, and allergen requirements.
5
It reviews the entire request and can recommend relevant add-ons.
6
The team receives structured order or booking data and notifications.
We will show you how the AI order-taker can be integrated with your menu, system, and hospitality processes.
Request a consultation
What types of orders can you manage?
Can you accept both takeout and delivery orders?
Can it also manage table reservations?
Can you handle modifications and extra requirements?
Can you provide allergy information?
Can you recommend an additional product?
Can it be integrated with your existing POS system?
What happens if a request is unclear?
How will the restaurant receive the order details?
Will I be placing a real order in the public demo?
