AI Customer Service Assistant

AI Customer Service Assistant

Automated lead management, intelligent draft replies, Telegram approval, and follow-ups — ensuring fewer lost prospects and faster response times for your business.

Automated lead management, intelligent draft replies, Telegram approval, and follow-ups — ensuring fewer lost prospects and faster response times for your business.

See live
how the MIhely AI
works

Live demo featuring client management, AI-powered drafting, and email automation.

Liked the demo? We can customize it for your business as well.

Liked the demo? We can customize it for your business as well.

Liked the demo? We can customize it for your business as well.

The AI customer service assistant helps you respond to prospects faster, drafts suggested replies, sends emails upon approval, and logs every step.

The AI customer service assistant helps you respond to prospects faster, drafts suggested replies, sends emails upon approval, and logs every step.

This is a simplified demo. The live system offers even more capabilities.

This is a simplified demo. The live system offers even more capabilities.

This is a simplified demo. The live system offers even more capabilities.

The live demo demonstrates the most critical process: incoming inquiries, AI-generated response drafts, human approval, email dispatch, and logging. In the systems built for our clients, users can also edit or decline drafts in addition to approving them.

The live demo demonstrates the most critical process: incoming inquiries, AI-generated response drafts, human approval, email dispatch, and logging. In the systems built for our clients, users can also edit or decline drafts in addition to approving them.

Approval

If the response is suitable, it can be sent to the prospect with a single click.

Modify

If the response is not perfect, you can request modifications. The system will incorporate this feedback in the future.

Dismiss

We do not respond to unserious, spam, or irrelevant inquiries; however, these instances may be logged as necessary.

Learning Feedback

Approvals, modifications, and rejections can be used to continuously refine response logic, rules, and the knowledge base.

Subsequent automation

Repetitive, straightforward questions can also be answered automatically at a later stage, if required.

What fields are covered?

What fields are covered?

What fields are covered?

Lead Management

AI response suggestion

Human approval

Modify / discard

Professional email hosting

Telegram notification and logging

Not an autonomous robot, but a controlled assistant.

Not an autonomous robot, but a controlled assistant.

Not an autonomous robot, but a controlled assistant.

MIhely AI does not send messages blindly. First, it generates a draft response that you can approve, modify, or discard. The goal is not to lose control, but to manage leads faster with less manual effort.

Who is it for?

Who is it for?

Who is it for?

Service Providers

Beauty Industry & Salon Operations

Order-based businesses

Small e-commerce stores

Local Hungarian businesses

Consultants and Educators

How does the live implementation begin?

How does the live implementation begin?

How does the live implementation begin?

1

We will analyze where your current inquiries are coming from.

2

We will configure the AI response logic.

3

Let us test it with real-world examples.

4

The approval-based workflow is now active.

5

The system becomes more accurate based on feedback.

6

Partial automation can be introduced at a later stage.

Pilot launch for a limited number of businesses

Pilot launch for a limited number of businesses

Pilot launch for a limited number of businesses

For our first clients, we set up the system in a fully customized way. You will not receive a generic, off-the-shelf software, but a functional customer management process tailored to your own business.

Apply for the Pilot Program

FAQ

FAQ

FAQ

Does the AI send emails automatically?

Is it possible to edit the response before submitting?

How do you handle inquiries that are not genuine?

Can the system learn from the modifications?

Which email address will you use to send replies?

What systems is it compatible with?

Is technical knowledge required?

How long does it take to launch?

Let us identify where the AI assistant can save time for your business

Let us identify where the AI assistant can save time for your business

Let us identify where the AI assistant can save time for your business

Solutions

AI Customer Service Assistant

AI Receptionist

AI Administrator

AI Order Taker

AI Knowledge Base Assistant

AI office and workflows

Contact

hello@mihely.hu

Contact Us

Request a consultation

Data Management

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